FAQ From Customers

What to do if personalized leather notebook is damaged during shipping?

The surest way for customers is to purchase cargo transportation insurance before transporting. Once the products are damaged, the first thing needs to do is make...

What to do if personalized leather notebook is damaged during shipping?

What to do if it is incomplete blank spiral notebook delivery?

Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once...

What to do if it is incomplete blank spiral notebook delivery?

What should I do once I receive leather journal notebook imperfections?

Guangzhou Dezheng Printing Co., Ltd has set up some regulations and plans to deal with such an issue. Once you receive the leather journal notebook and find it imperfect...

What should I do once I receive leather journal notebook imperfections?

Where to get help if hardback journal gets problem during the use?

We're filled with confidence in hardback journal , however, we welcome customers to remind us of any possible product problems, which will assist us to perform better later on...

Where to get help if hardback journal gets problem during the use?

Can we arrange the scratch movie poster shipment by ourselves or by our agent?

If you want to organize the scratch movie poster shipments, then please contact us. Guangzhou Dezheng Printing Co., Ltd comprehends that in relation to transport...

Can we arrange the scratch movie poster shipment by ourselves or by our agent?

What kind of packing is provided for self adhesive album ?

Guangzhou Dezheng Printing Co., Ltd has some general packaging guidelines that will help you prepare your package for shipping. Please consult our Customer Service...

What kind of packing is provided for self adhesive album ?

Is personalised hardback notebooks tested before shipment?

Personalised hardback notebooks is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements...

Is personalised hardback notebooks tested before shipment?

How to pay for hardback spiral notebook ?

There are several ways to pay for hardback spiral notebook , such as Letter of Credit, Telegraphic Transfer and Document against Payment. The payment could be made...

How to pay for hardback spiral notebook ?

Does custom scratch off poster have warranty period?

Yes, Guangzhou Dezheng Printing Co., Ltd provides warranty service for custom scratch off poster . Being a quality-oriented company, we warrant our products against...

Does custom scratch off poster have warranty period?

How to extend personalized leather notebook warranty?

To extend personalized leather notebook 's warranty, customers should have full knowledge of our warranty policy specified in the contracts signed by both parties...

How to extend personalized leather notebook warranty?

Can blank spiral notebook be customized?

Guangzhou Dezheng Printing Co., Ltd provides personalized solutions to match challenging or unique organization requirements. We know that out-of-the-box solutions...

Can blank spiral notebook be customized?

Can leather journal notebook be made by any shape, size, color, spec. or material?

Guangzhou Dezheng Printing Co., Ltd provides customization support that makes sure your product correctly promotes your brand image. In terms of the particular requirement...

Can leather journal notebook be made by any shape, size, color, spec. or material?

How to go through the hardback journal customization?

When the customized items are set, hardback journal sample will be manufactured and sent to you for check. Then mass production is carried out. It is very important...

How to go through the hardback journal customization?

What are raw materials for paper notebooks production?

Paper notebooks is manufactured from superior materials using modern technology. The specific raw materials vary with projects. The first step in a process is often...

What properties are needed in grid paper notebook raw materials?

Actually, the grid paper notebook manufacturer consistently pays careful attention to the properties of raw materials. It is the combination of raw materials and...

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