FAQ From Customers

What port of loading available for spiral binding notebooks ?

We load spiral binding notebooks to different ports, which are close to our factory and warehouse. According to the export destinations, we will choose some ports...

What port of loading available for spiral binding notebooks ?

What to do if scrapbooking album photo is damaged during shipping?

Guangzhou Dezheng Printing Co., Ltd does our best to protect the pieces against breakage, but no guarantees can be made. If you see any damage, please make note of it...

What to do if scrapbooking album photo is damaged during shipping?

What to do if it is incomplete delivery?

If any items or parts are incompletely packed, please notify us as soon as possible. Guangzhou Dezheng Printing Co., Ltd is committed to your satisfaction first and foremost...

What to do if it is incomplete delivery?

What should I do once I receive custom greeting cards imperfections?

We promise you that custom greeting cards receives intense QC evaluation prior to sending. However, if the last thing we anticipate happened, we'll either refund...

What should I do once I receive custom greeting cards imperfections?

Where to get help if hardcover notebook gets problem during the use?

We are confident about hardcover notebook , yet we welcome reports from consumers or the third parties alerting the problems with the product, which helps us to...

Where to get help if hardcover notebook gets problem during the use?

Can we arrange the business notebooks shipment by ourselves or by our agent?

Based on the regulations of international trading, Guangzhou Dezheng Printing Co., Ltd agrees with the idea of delivering the business notebooks by yourself or your...

Can we arrange the business notebooks shipment by ourselves or by our agent?

What kind of packing is provided for sketchbook hardcover ?

Guangzhou Dezheng Printing Co., Ltd has some general packaging guidelines that can help you prepare your package for shipping. For more information, please consult...

What kind of packing is provided for sketchbook hardcover ?

Is scratch off poster tested before shipment?

At Guangzhou Dezheng Printing Co., Ltd, the products have to go through a series of quality inspection and performance testing before being delivered to customers...

Is scratch off poster tested before shipment?

How to pay for spiral binding notebooks ?

Guangzhou Dezheng Printing Co., Ltd supports several types of payment methods, like open account, cash in advance, and L/C. There is no doubt that the payment method...

How to pay for spiral binding notebooks ?

Does scrapbooking album photo have warranty period?

Guangzhou Dezheng Printing Co., Ltd knows that Warranty is a Magic Words that our Customers want to hear. So we provide a warranty for most of our products. If it...

Does scrapbooking album photo have warranty period?

How to extend custom greeting cards warranty?

If you want to extend the warranty for custom greeting cards , please consult our Customer Service for detailed information. An extended warranty is repair coverage...

How to extend custom greeting cards warranty?

Can hardcover notebook be customized?

Guangzhou Dezheng Printing Co., Ltd's professional service team provides customized services to suit unique or challenging business requirements. We understand...

Can hardcover notebook be customized?

Can business notebooks be made by any shape, size, color, spec. or material?

Utilize the product personalization service of Guangzhou Dezheng Printing Co., Ltd to make sure your products correctly advertise your brand and make a lasting impression...

Can business notebooks be made by any shape, size, color, spec. or material?

How to go through the sketchbook hardcover customization?

Tell your requirements to Guangzhou Dezheng Printing Co., Ltd Customer Service. Because of our expertise, We'll take you through the entire process, from cost volume...

How to go through the sketchbook hardcover customization?

What are raw materials for personalized leather notebook production?

Manufacturers always put a priority on the raw material sourcing, which makes stable product quality possible for years. The raw materials used for the manufacturing...

What are raw materials for personalized leather notebook production?

TEL.: +86-020-34175513 | FAX.: +86-020-89009219 | E-MAIL: cndzprint@gmail.com

ADD.: No. 59, Yanzigangheng Road, Haizhu District, Guangzhou, Guangdong, China

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