FAQ From Customers

Can personalised cards sample charge be refunded if order is placed?

At Guangzhou Dezheng Printing Co., Ltd, the sample fee can be refunded if your order reaches a certain quantity or amount which differs from the products and the...

Can personalised cards sample charge be refunded if order is placed?

How long is delivery time of 100 movies ?

The delivery time of 100 movies basically is not more than the average time in the market. It is mainly determined by factors like goods quantity, transportation methods...

How long is delivery time of 100 movies ?

Where can I follow my christmas greeting card order status?

Tracking international packages is no longer cumbersome with the help of today's fast-developing networks, so does track the order status of your christmas greeting card ...

Where can I follow my christmas greeting card order status?

Is installation service provided for spiral notebook ?

Yes, the installation of spiral notebook is included in the service system Guangzhou Dezheng Printing Co., Ltd provides. It is mainly offered by our mechanical engineers...

Is installation service provided for spiral notebook ?

How about holiday cards after-sales service?

Guangzhou Dezheng Printing Co., Ltd has a well developed service and spare parts division that helps ourselves to successfully handle the pre and post sales issues...

How about holiday cards after-sales service?

Are there services after custom printed notebooks installation?

To extend the quality of each custom printed notebooks order, Guangzhou Dezheng Printing Co., Ltd is always in touch with the executed projects to solve any question you may meet...

Are there services after custom printed notebooks installation?

What services are offered for notebook manufacturers ?

To enrich the customer experience, Guangzhou Dezheng Printing Co., Ltd, as a customer-oriented notebook manufacturers manufacturer with years of experience, targets...

What services are offered for notebook manufacturers ?

Are we informed about sketchbooks weight and volume after shipment?

Guangzhou Dezheng Printing Co., Ltd provides cargo weight and volume after shipment of sketchbooks once such information is recorded and submitted to the customs...

Are we informed about sketchbooks weight and volume after shipment?

Can our logo or company name be printed on personalised cards ?

For many personalised cards , we can supply customized logos. We provide professional design, customization and production solutions. We'll affirm the layout with...

How can I track my 100 movies ?

A tracking number will offered to you when 100 movies is delivered. If you fail to track the goods yourself, online service is available. Problems occur during the...

How can I track my 100 movies ?

What port of loading available for christmas greeting card ?

A bulk of the period, Guangzhou Dezheng Printing Co., Ltd would pick the closest port to our warehouse. The port we select will always satisfy your price and transit demand...

What port of loading available for christmas greeting card ?

What to do if spiral notebook is damaged during shipping?

If the spiral notebook you have ordered is arrived damaged, please contact Guangzhou Dezheng Printing Co., Ltd Customer Service as soon as possible. We will advise...

What to do if spiral notebook is damaged during shipping?

What to do if it is incomplete holiday cards delivery?

Guangzhou Dezheng Printing Co., Ltd guarantees holiday cards delivered with all accessories and instruction manual packed in one package. Before we deliver the product...

What to do if it is incomplete holiday cards delivery?

What should I do once I receive custom printed notebooks imperfections?

We guarantee you that custom printed notebooks get severe QC evaluation prior to sending. However, if the last thing we anticipate occurred, we'll either refund...

What should I do once I receive custom printed notebooks imperfections?

Where to get help if notebook manufacturers gets problem during the use?

At Guangzhou Dezheng Printing Co., Ltd, we have established an after-sales service team which is responsible for keeping close contact with customers and dealing...

Where to get help if notebook manufacturers gets problem during the use?

TEL.: +86-020-34175513 | FAX.: +86-020-89009219 | E-MAIL: cndzprint@gmail.com

ADD.: No. 59, Yanzigangheng Road, Haizhu District, Guangzhou, Guangdong, China

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